Refund & Returns Policy

Effective Date: October 18, 2024

Welcome to Life is Life! We are committed to providing high-quality digital products and services that promote personal growth and well-being. Your satisfaction is important to us, and we aim to ensure a smooth experience when purchasing our courses or services. This Refunds and Returns Policy outlines the conditions, process, and timeframes for refunds and returns.

If you have any questions or concerns about this policy, please contact us at lifeislife.inn@gmail.com.

1. General Overview

Life is Life offers digital content, courses, and other online services that are non-tangible and immediately accessible upon purchase. Due to the nature of these digital products, we do not offer returns in the traditional sense. However, we understand that situations may arise where a refund is necessary. Below are the terms governing refunds for purchases made on lifeislife.in.

2. Refund Eligibility

We provide refunds under specific conditions that align with the digital nature of our products and services. You may be eligible for a refund if:

  • The product or service purchased does not match the description provided on our website.
  • You experience technical difficulties that prevent you from accessing the purchased content, and we are unable to resolve the issue.
  • You accidentally made a duplicate purchase of the same product.

Please note that we do not offer refunds for dissatisfaction with the content if it has been accessed or downloaded.

3. Refund Conditions

To qualify for a refund, the following conditions must be met:

  • Refund Requests must be made within 7 days of purchase.
  • The product must not have been fully consumed or completed (i.e., you haven’t accessed more than 20% of the course content).
  • If the refund request is based on technical issues, you must provide proof that you were unable to access the content despite following all instructions.

4. Non-Refundable Purchases

Refunds will not be provided for:

  • Digital products that have been fully downloaded or accessed.
  • Change of mind after purchase.
  • Failure to properly understand the product description prior to purchase.
  • Services or live sessions that have already been delivered.

Please read product descriptions carefully before purchasing to ensure the product fits your needs.

5. Refund Process

If you believe you are eligible for a refund, please follow the steps below:

  1. Initiate a Refund Request:
  • Send an email to lifeislife.inn@gmail.com with the subject line “Refund Request – [Your Order Number]”.
  • Provide the reason for your refund request and any relevant details or screenshots if it involves technical difficulties.
  1. Review Process:
  • Once we receive your refund request, we will review it and may contact you for additional information if necessary.
  • We will notify you of the status of your refund request within 5 business days.
  1. Refund Approval:
  • If your refund is approved, we will process the refund to your original method of payment.
  • Refunds will be processed within 10 business days of approval, but the timing of the credit will depend on your card issuer or bank.

6. Return Policy

Since our products are digital, there is no need for physical returns. Instead, we request that you contact us with your concerns or issues, and we will assist in resolving them. However, once a refund is processed, you will no longer have access to the purchased product or content.

7. Customer Support

For any questions or concerns regarding our Refunds and Returns Policy or to initiate a refund request, please contact our customer support team:

Life is Life
Email: lifeislife.inn@gmail.com
Address: Karimnagar, India

We are available to assist you Monday to Friday from 9 AM to 5 PM IST.

8. Amendments to this Policy

We reserve the right to update or modify this Refunds and Returns Policy at any time to reflect changes in our business practices or legal obligations. Any changes to this policy will be posted on this page with an updated effective date.

Thank you for choosing Life is Life. We are dedicated to helping you on your path to personal growth and are here to ensure you have a positive experience with our services.